Autodiagnos has created this privacy statement in order to demonstrate our firm commitment to the privacy of the personal details that we collect and/or you provide to us when using this web Site (the "Site"). When you use the Site and disclose personal details via the Site, you are consenting to the practices included in this Privacy Policy.  Please read this privacy statement carefully and check it periodically since it may change from time to time. 

 

Our Privacy Commitment

 

The Site is owned and operated by Autodiagnos Limited. We are committed to safeguarding your privacy online. Across our business we will only collect, store and use your personal information for specific purposes.  We use your personal information to support and enhance our relationship with you.  We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws.   You may contact us at any time with any privacy questions or concerns and to see the personal information you have given us and request correction or deletion.  

 

What information do we collect?

 

We may collect various information when you:

 

1.                  place an order or make an enquiry via the site;

2.                  speak to our personnel;

3.                  provide feedback in an online survey; and

4.                  visit our website (see below). 

 

On visiting the Site we collect whatever information your browser makes available.  This may include your Internet Protocol (IP) address, domain name, browser type, browser language, pages viewed, the date and time of your enquiry, the number of returning visits, time spent browsing the site, the website you have come from and one or more cookies which uniquely identify your browser. 

 

We may from time to time ask you for further information in order to update our records or for particular purposes. We will always tell you how we will use any further information received from you. We may also share aggregate data, based on users' demographics, interests, and behaviour with our advertisers, business partners and other organisations but this aggregate data will not contain personally identifiable data.

 

We also collect information via our Site's registration forms, order forms, surveys and contents (like your name, address and/or email address). If you are ordering goods, you will be asked to provide financial information (like your account or credit card numbers).

 

If you contact us we may keep a record of that correspondence and incorporate the information it contains into our database.

 

If you would like to revise the information provided to us, or feel what we currently have on record is incorrect, you may update the information by submitting to us a customer information form with your new details.

 

How and Why do we use personal information?

 

We need to know some personal details to allow us to process and fulfill your orders, to notify you of the status of your order and to keep you informed of any updates or changes to our Site.

 

We may use your information to contact you to discuss your requirements and our products and services in light of the pages on our website which you have viewed and in response to your email or telephone enquiries.  We may also use your information to send you news about new products and services which we can supply, for other marketing purposes and for record keeping purposes, technical administration of our Site, research and development and customer administration.  We may contact you by post, email, telephone or fax for these purposes. 

 

Your information is also used to help identify you and to gather broad demographic information about you.  It may also be used to assist in the detection of fraud and we may pass this information to the police and to comply with laws or regulations, to assist law enforcement, to enforce the terms under which you transacted with Autodiagnos, or to protect the rights, property or safety of Autodiagnos, users of the Site or others.

 

From time to time we conduct surveys and promotions and may request information from you as part of these. Participation in these is entirely voluntary and you therefore have a choice whether or not to disclose any information which might be required.

 

How do we use financial information?

 

Financial information that is collected is used to authorise payment and bill you for products and services. When you make a purchase on the Site, your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies, banks and the companies that handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.

 

Cookies

 

A cookie is a small file that is automatically issued to your computer when you enter our Site and which is stored by the browser on your computer's hard drive. Cookies identify your computer, not the individual user of your computer. Cookies store some basic information that helps us to identify if you have visited the Site before and if you have provided us with some personalised information. Our Site uses cookies in a variety of ways.  For example:

 

 

• Cookies are the simplest way for us to track user trends and patterns, such as how many people use different parts of the Site.  This helps us better understand which parts of our service users find valuable, and know what areas to improve;

 

·   We use cookies to recognise you when you visit our Site. We also use them to keep track of your personal preferences so you don't have to keep reminding us of them.

 

·   Cookies may be used to help match advertising to particular interests. Some of the advertising displayed on the Site may be provided by third party companies and may contain additional cookies belonging to our advertisers but these cookies will not contain any personally identifiable information about you.

 

·     Cookies are also used to keep track of what you have purchased from us.

 

Most computers are set up to automatically accept cookies. However, you can reset your browser settings to refuse cookies, or alert you when a cookie is being sent so you can choose whether or not to accept it. Unfortunately, if you choose to refuse our cookies, some parts of our service may be slower or not function properly.

 

Transfer of Your Personal Information and Financial Information Outside Of The EEA

 

From time to time, we may transfer your personal information and/or financial information to a company within the Autodiagnos group of companies or one of such company's agents or contractors in order to improve our services or to assist our security, credit risk or fraud protection activities. Such companies may be located outside of the European Economic Area including in the United States, and you consent to the transfer of your personal information and financial information to such companies for the purposes set out in this paragraph. Whenever we transfer your personal information or financial information to countries outside of the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998.

 

Transfer of Personal Information

 

In the event of a sale of Autodiagnos Limited or or all or any part of its assets are sold or transferred to another party, your personal information could be one of the transferred assets. If your personal information is transferred, use of your personal information would remain subject to this Privacy Policy. You will receive notice of such an event.

 

We may also ask you whether you would like to receive promotional emails and mailings from us about our other products or services or from other companies about their products and services which may be of interest to you.   We do not sell, trade or rent your personal information to others. 

 

We will only pass on your details to other companies if you have indicated that you would like to receive further information from them.

 

This Site may contain links to other Sites. Autodiagnos is not responsible for the privacy practices or the content of such web Sites or for the privacy policies and practices of other third parties, and so you should be careful to read those Sites' privacy policies independently.

 

Correction/Updating Personal Information/Privacy Support

 

If your personal information changes or if you no longer wish to subscribe to the service, we will endeavour to correct, update or remove the personal data provided to us as speedily as possible. This can be done by submitting to us a customer information form.

 

How we protect information

 

You acknowledge the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

 

This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

 

How you can help us protect your information?

 

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas

- that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. 

 

Also remember to sign out of your account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and

correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. We cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Contact Information

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact webmaster@autodiagnos.com